since i 1st got their credit cards in the early 2000s, i had never received their paper statements. phone call after phone call. letter after letter. still no statement in sight. luckily, i could depend on their online banking to do so, even though it's just for the previous few months. after i recently applied for their islamic card, suddenly i received my 1st paper statement ever, but without details of the other cards, which accounts i was about to terminate anyway, which are now already terminated. when i called them to inquire about my now receiving the paper statements, they told me that i never received them before because i had requested to put the statement mailing on hold, which i never did. now that the pending issue was settled, they started to talk about e-statement, environmental preservation and what-not. so, i signed up for one. it's nice to receive e-statements via email. but the paper statements keep on coming to my doorstep. as of now, i don't dare to complain for fear that i would not receive both instead. i'd rather shut my mouth up...
No comments:
Post a Comment