loveless.next

Tuesday, July 29, 2008

techsupport (by design)

the stone/jewel of pirus/fairus/fairuz/turquoise

i receive instructions not only from the bosses but also from the users. such as the nature, or befittingly, curse of a technical support personnel. though it does not really fit my title at work, that's what i have to do. like i have a choice. i'm an all-rounder. jack of all trades, master of none (really? really). i have to make arrangements for maintenance, trainings, enhancements, renovations (related to my field of work but once totally unrelated!), etc. not only i have to manage homo sapiens who, or deservedly, which operate on the basis of lust & unreasonable, absurd & irrational thinking, but also i have to manage machines which operate on the basis of zeros & ones. they say the latter are stupid but stupid is as stupid does. most of my days are spent on a virtual horizon. most of my days are spent deciphering email content & letting go of email bow string (meaning shooting out email gokdengik). i have to manage projects & projects & projects & projects & projects & projects & projects & the list goes on & on & on & on & on & on & on & finally off. being a jack of all trades, more often that not, i can't help but be a manager for many projects all at once. i do not normally carry work back home or beyond work but work follows me around. anywhere, anytime, anyhow, anybody, anyone. in short, anything. anyway, anymore? homo sapiens mentioned previously include internal, external, & if these 2 words ever existed, intranal & extranal. sounds like anal to me. this merits slander of not just the decade but also century or millennium or ketak dunia. part of my job scope is to attend to problems. but there are too many problems for me to handle alone. yes, practically alone. problems are aplenty. and they just won't go. this problem. that problem. these problems. those problems. his problems. her problems. their problems. compounded problems. very problematic. gotta solve problems. gotta troubleshoot problems. being a designer is not an easy job. entrusted with the job, of using own creativity, but the decision always lies with those who are totally blind with regards to design. those who have no taste at all in art & design. or those who think they do when in fact they don't. a bunch of hypocrites. blinded by ego. egoistic maniacs. this is not the end of it all yet.

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